Public Safety

First responder command & control monitoring network and software suite

Responding with the solution

We designed OnResponse™ as the premiere First Responder Command & Control emergency monitoring network. Powered by our patented Consciousness Analytics technology, OnResponse enables real-time sentiment calculation.

For the first time, it is possible to collect emotional and physical data during in-progress events. This unique network generates a sentiment tracking database that identifies common warning signs and can serve as a valuable training tool for future emergency scenarios.

Our aim is to empower first responders to effectively protect and serve their communities in demanding situations.

Your future is safe in our hands

OnResponse™ is the secure communication network connecting command and control with first responders.

By monitoring the physical and emotional conditions of first responders during active events, we can greatly reduce negative outcomes. In emotionally charged situations, emergency command and control can step in and de-escalate if necessary.

As the demand for advanced emergency technology grows, OnResponse™ offers the only platform that allows integration of third-party devices like sensors, cameras, and weapons.

With OnResponse™, first responders now have a centralized and secure command and control interface at their disposal.

Without visibility and correlation, bad things happen

A command and control system is the personnel, information management, procedures, and equipment essential to conduct successful operations.

The basic command and control system relies on high-integrity information collected and shared from a combination of personnel assessment and sensor devices. Breakdown in command and control often happens when personnel gets disconnected from the command and control leader and acts independently based on personal judgment and not command and control guidance.

The first element of successful command and control is to make decisions, take action, communicate and cooperate to accomplish a common goal based on knowing the status of each person on the team. Currently, there is no way to do that.

OnResponse™ changes this. Instead of waiting and guessing while disconnected from an escalating event, our analytics software as a service (ASaaS) solution keeps you connected to all phases of your in-progress profile.

In the last several years, I have been retained in over 450 officer-involved shootings throughout the US and Canada, in addition to the hundreds of other issues such as neck restraint/positional asphyxiation matters such as the George Floyd case. Emotions and the failure of situational awareness have cost taxpayers billions of dollars.

Twiin’s groundbreaking work for first responders is the only system to address officer stress, improve training, identify subjective fear, and identify poor communication tactics. Focusing on these areas will greatly reduce unnecessary deaths and first responders being gravely injured or killed in the line of duty.”

– Scott A. DeFoe
On-Scene Consulting and Investigations Group, LLC

According to the US Bureau of Labor Statistics

655,890

active duty police officers

321,450

active duty firefighters

167,720

active duty EMT

363,250

active duty correctional officers

In 2022, there were approximately 655,890 active-duty police officers (a reduction of 157,610 since 2019) and 333,287,557 US Citizens. This means that, on average, one officer is responsible for the safety and security of roughly 508 Americans (100 more than in 2019). But we know that in some cities, there is a much larger ratio. An overall 19.62% reduction of first responders between 2019 and 2022 (368,190) exacerbates the need for a more effective and accurate solution.

Because of this, officers need continuous command and control communication before, during, and after in-progress events.

Assessing today’s emergency event response

Under strong emotional inputs, human reasoning experiences a shift from rational thinking to emotional. Although trained for these situations, first responders such as law enforcement officers, paramedics, EMTs and firefighters incur an accelerated breakdown in rational situational assessment when weapons and danger are involved. When this "thin-slice processing" occurs, the likelihood increases of poor decision-making and a violent result.

In the absence of precise monitoring and clear command and control communication channels, the situational judgment of an emergency event is often in the hands of a single emotionally charged individual.

We see this time and time again as the root cause of these first responder tragedies in the USA. Fear has a quantifiable affect on the human body and impairs an individual’s ability to make well-informed choices.

It is crucial to address these issues and reform public safety, and there is no better time than now to do so.

Understanding the communities we serve

Misinformation during emergencies can have life-threatening consequences. Therefore, it is crucial to establish strong relationships between first responders and the communities they serve. This fosters a fundamental behavioral change that enhances public safety, benefiting both first responders and the community. By promoting effective communication and trust, these relationships ensure that accurate information is disseminated, enabling first responders to respond promptly and appropriately in critical situations. As a result, the well-being of both the community and the first responders is safeguarded, minimizing the risks posed by misinformation.

Precise command and control information protects first responders and ensures that their actions align the severity of the in-progress event.

With OnResponse™ it’s possible to identify, isolate and defuse false information and emotionally charged situations, resulting in reduced instances of excessive force during in-progress scenarios.

Your Data, Your Privacy, Your Relationships

In the era of increasing data proliferation, reliable and secure information is crucial. But the vast amount of user data online is unverified making it impossible to distinguish truth from fiction. This poses a significant problem, particularly in matters of health and safety.

Studies have shown that during life-threatening situations, people rely on first responder emergency services. To be effective, these services need the most reliable, accurate and current information.

Twiin is a closed and secure system, safeguarding users from targeted tracking based on their digital communication, and ensures that all communication is validated by authorized emergency services.

This benefits both first responders and citizens, providing them with accurate information that remains uncontaminated and time-relevant.